Frequently Asked Questions
Looking to get started?
Simply reach out to our team, share your ideas and watch as we craft a plan that brings your vision to life!
Managing Projects
Our professionals will manage your projects. All of your questions can be answered by them!
Need to Change Your Date?
Contact us and we’ll make every effort to accommodate your request!
Billing with Ease
To secure your booking, we only ask for a 50% initial payment and the remaining 50% is due 24 hours prior to your event.
Requesting an Invoice
You have the ability to request an invoice as soon as we get you booked. Get in touch with our dedicated customer support by sharing your purchase number – let us assist you in any way we can.
Have additional inquiries?
We are here to help. Let’s engage in a conversation.
Do you accept reservations?
Yes, we accept reservations. Please call us or book online through our website.
What are your operating hours?
We are open from 8 AM to 6 PM, Monday to Saturday. We’re closed on Sunday. Holiday hours may vary, so please call or check our website for specific information on those dates.
Do you have counter top swatches?
We do have some samples to show, but there are too many to keep on hand. Just let us know what you are looking for and we’ll do our best to accommodate you.
How long after we sign does it take to start the project?
You particular project start dated and time will depend on various factors including pulling permits and permissions.
Can I order extra supplies for my project?
Absolutely! You can order online through our website or by calling us.